City of Grand Rapids - Public Services Director

City of Grand Rapids - Public Services Director


$107,175.00 - $136,704.00 Annually
City Hall 300 Monroe NW GR MI, MI
Job Type
Public Services
Job Number
372 - 1020
11/30/2020 11:59 PM Eastern
Nature of Work

The City of Grand Rapids is conducting a national search for a Public Services Director who will lead the Grand Rapids department of Public Works

The purpose of this job is to plan, organize, implement and direct the City's Public Services Department's delivery of street maintenance and solid waste services. Manages all aspects of human resources, materials and equipment. Work is performed under the executive direction of a Managing Director. Supervision is exercised directly or indirectly over all employees in department composed of approximately 80 personnel.

  • Plans, organizes, implements and directs the City's Street Maintenance and Solid Waste operations including service delivery enhancements, potential markets or evaluating new options and technology
  • Oversees all aspects of Department's financial activity.  Reviews monthly financial reports by cost centers.  Reviews metrics and benchmarks for services provided.  Approves payroll and accounts payable for the Department
  • Oversees all aspects of Department personnel in terms of hiring new employees, signing advices for payroll adjustments and handling employee discipline
  • Conducts employee performance reviews, signs all performance reports and provides continuous mentoring and counseling of Department employees
  • Prepares and presents annual Department budget including operating as well as capital budgets.
  • Conducts presentations to City Manager and City Commission.
  • Monitors budget performance throughout the entire year
  • Performs related work as required

Minimum Training and Experience
  • Bachelor’s degree from an accredited college or university in Engineering, Business Management or a related field
  • At least seven (7) to nine (9) years progressively more responsible experience in the administration of public works activities, street maintenance and/or solid waste services, including supervisory or managerial experience
  • Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities
Other Necessary Qualifications

Knowledge of:

  • Public work systems, principles and practices
  • Federal, state and local laws, regulations and standards relating to street construction and maintenance, and refuse collection
  • Safety standards and precautions pertaining to the use and operation of heavy equipment, and other street and street lighting construction and maintenance activities
  • City ordinances and regulations related to street construction and solid waste
  • Managerial practices and methods
  • Computers and software
  • Generally accepted accounting principles
  • Performance measures
  • Hiring practices, collective bargaining contract and discipline process
  • English grammar, spelling, punctuation
  • Principles and practices of basic bookkeeping
  • Modern office procedures, methods and computer equipment
Skill in:
  • Interpersonal skills necessary to develop and maintain effective and appropriate working relationships
  • Performing a variety of duties, often changing from one task to another of a different nature
  • Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios
  • Assigning, organizing, prioritizing, monitoring, and reviewing work assignments
  • Critical thinking
  • Public speaking
  • Collaboration
  • Customer Service
Ability to:
  • Meet schedules and deadlines of the work
  • Understand and carry out oral and written directions
  • Accurately organize and maintain paper documents and electronic files
  • Maintain the confidentiality of information and professional boundaries
  • Organize and conduct technical surveys and prepare comprehensive reports
  • Plan, organize, supervise, and review the work of professional, technical, skilled, semi-skilled, unskilled and clerical employees, and to effectively supervise departmental operation and maintenance activities
  • Acquire and demonstrate extensive knowledge of safety standards and precautions pertaining to street public works operations
  • Plan, organize, prioritize, coordinate, assign and evaluate the work of subordinate managers and staff
  • Assess overall departmental effectiveness in carrying out its mission
  • Communicate effectively, both orally and in writing
  • Maintain records and to prepare reports
Other Information

  • Medical, Dental, and Vision administered by Blue Cross Blue Shield
  • 6% Employee & 6% Employer matching 401a, with immediate vesting
  • Employee & Employer contributions to Retiree Health Savings Account
  • Free Parking
  • Tuition Reimbursement up to Master's degree
  • 4 Weeks Paid Parental Leave
  • Employee Assistance Program
  • Several voluntary benefits and deferred compensation plan options

About the Community 
Grand Rapids is the second-largest city in Michigan, and the largest city in West Michigan. It is on the Grand River about 30 miles east of Lake Michigan and three hours from Chicago. The City's population is 198,829 and covers an area of 45 square miles.  The combined statistical area of Grand Rapids-Muskegon-Holland is 1.3 million.  
The City recently received numerous recognitions ranging from the Best U.S. City to Invest in Housing and the Fastest Growing Economy in the U.S. (Forbes);  the #1 City to Raise a Family; the #1 Hottest Real Estate Market to Watch ( #28 Most Hipster City in the world.  The Art Prize Festival was ranked one of the Top Five Festivals Worldwide (Time).  Fifteen craft breweries are located within Grand Rapids making it locally known as Michigan's "Beer City." Please click here to learn more about Grand Rapids. 
Grand Rapids provides a full range of services to a multicultural group of residents, students and visitors. The Grand Rapids metropolitan area hosts fifteen institutions of higher learning. Grand Rapids has 67 parks with sports and recreation activities year-round.  Salmon weighing up to 35 pounds are caught during the annual upstream migration of the Grand River.
In 2019 the City completed a comprehensive Strategic Plan with a new Mission Statement:  To elevate quality of life through excellent City services. Please click here (Download PDF reader) to view the City's strategic plan.
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City of Grand Rapids
300 Monroe Ave, NW
8th Floor, Room 880
Grand Rapids, Michigan, 49503-2206
(616) 456-3176