MPSI consists of a three-year training program, which provides instruction expressly designed for city and county public service supervisors, managers and directors. The MPSI course is divided into three one-week sessions (one week each year) focusing on training in public service and enhancing individual growth and professional development. The sessions are nonsequential and one may begin the three-year cycle at any time. The MPSI Planning Committee has worked diligently in planning an exceptional program designed around challenges faced by public service professionals from municipalities of all sizes.
MPSI PROGRAM 2015 - SUPERVISING FOR EXCELLENCE Effective Supervision in Public Works :: Customer Service - A Public Works Perspective :: Community Education - New Realities for Public Works - Professionalism :: Consolidating Local Government Services :: Arbitration :: The Bright Side and The Dark Side of Social Networking in the Workplace :: Personal Safety in the Workplace :: Dynamic Delegation :: Action Planning
MPSI PROGRAM 2016 - DELIVERING SERVICE EXCELLENCE Developing and Delivering Service Excellence :: Thriving and Surviving in the Changing Private Sector :: Understanding the Budgeting Process :: Legal Update – Focus on Employment Law :: Managing Problem Employees :: Managing Change in the Workplace :: Customer Service :: Communication and Service Excellence :: Hot Topics :: Eureka to Action
MPSI PROGRAM 2017 - FOCUS ON LEADERSHIP Conflicting Demands on Public Works :: Leadership in Public Works :: It’s a Matter of Your Style :: Risk Management :: Dealing with Negative Media :: Creative Problem Solving and Strategic Planning :: Employee Motivation and Loyalty :: Communicating for Success :: Followership and Effective Team Membership
Visit the MPSI website for more information at the following link.