21st Annual Michigan Public Service Institute
Dates
Event Dates
Sep 15, 2013toSep 20, 2013
Registration Dates
Apr 1, 2013toSep 15, 2013
Location
Comfort Inn Conference Center
2424 South Mission, Mount Pleasant, MI 48858
Description
Please join us for our 21st Annual MPSI
Schedule
Sep 15
3:30 PM
to
5:00 PM
Registration
Sep 15
5:00 PM
to
8:00 PM
Orientation Dinner & Opening Session
Sep 16
8:00 AM
to
12:00 PM
Deivering Service Excellence
Sep 16
12:00 PM
to
1:00 PM
Lunch
Sep 16
1:00 PM
to
4:00 PM
Hot Topics
Sep 17
8:00 AM
to
12:00 PM
Understanding the Budgeting Process
Sep 17
12:00 PM
to
1:00 PM
Lunch
Sep 17
1:00 PM
to
4:30 PM
Legal Update
Sep 17
5:30 PM
to
9:00 PM
Picnic and Ball Game
Sep 18
8:00 AM
to
12:00 PM
Managing Problem Employees
Sep 19
8:00 AM
to
12:00 PM
How to Successfully Manage Change
Sep 19
12:00 PM
to
1:00 PM
Lunch
Sep 19
1:00 PM
to
4:30 PM
Mastering Customer Service
Sep 19
5:00 PM
to
8:00 PM
Awards Banquet
Sep 20
8:00 AM
to
12:00 PM
Communication and Service Excellence
Contact
Mary Bender
phone: 231-797-5536
email: mbender102@aol.com
Change Log